Where potential meets opportunity

HILTI SERVICES SUPPORT SPECIALIST, RIGA


What’s the role?

We’re looking for a proactive Hilti services support specialist to join our Baltics sales team. This is no ordinary sales team. Our people come from all different backgrounds with a shared dedication to high performance, consistent results and exceptional customer service.


Who are Hilti?

If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 25,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.
 

What does the role involve?

As a Hilti services support specialist, you`ll be front-of-house for our esteemed and trusted brand. Ours is a premium product and our customers expect outstanding service to match. You will ensure the high level customer satisfaction by providing technical and informational support remotely (via phone or e-mails) and you will be responsible for support provision for customers in all Baltic countries, including technical queries regarding systems and processes. Your interaction with our customers is integral to both the success of our company and your promising career. 


What do we offer?

We will give you everything you need to excel in your role, including ongoing trainings. In return for your exceptional performance and consistent results, you`ll receive exciting opportunities to broaden your role and potentially move around the business. You’ll also enjoy a positive and supportive team environment.


Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team. So if You have never worked in sales or construction, that`s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background is.
 

What you need is:

  • Strong communication skills, with fluent Latvian and great knowledge of Russian and English is compulsory.
  • Ability to be accurate, process date and learn different systems
  • High commitment to customer satisfaction
  • Passion to learn and drive to achieve defined results
  • A proactive approach
If we are impressed with your CV, we will invite you for an interview. 


Tempted to apply or find out more?


Contact Dace Eindorfa:
Humans Resources Business Partner
E-mail: dace.eindorfa@hilti.com

Apply by sending your CV till 15.11.2017.: dace.eindorfa@hilti.com

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